We ship from our partnered warehouses & factories located in China.

Arrange delivery within 48 hours after placing an order, standard logistics transportation time is 15 to 30 days, and expedited logistics transportation time is 8 to 15 days. Free shipping for purchases over $100, $6 per order for purchases below $100, and $9.99 per order for expedited logistics.

Delivery time and transportation time are for referencing only.

All the above days are business days.

If the payment is delayed, the processing time will be lengthened.

Shipping costs will be automatically billed at check out based on your shipping address.

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We process all orders in USD.

Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours. 

We accept all Major Credit Cards: Visa, MasterCard,
Discover, Amex and also PayPal.

You can be absolutely sure that all purchases here are safe and secure. 

We do not sell our customers information. Emails are
strictly for follow-up and to send newsletters of our promotions and coupons
for discounts.

Yes, please contact our team and we can update your details in our system. Please note, this will only apply to a specific order, not your account. If your order has already been dispatched, the email and/or
phone number linked to your delivery cannot be updated.

Coupons/Codes will need to be applied while going
through the checkout process.

When checking out, you will see the items in your cart
on the right hand side of the screen along with a box to apply your Discount
code. If you’re using a mobile device, this will be visible under the ‘Payment’
tab. Once your code has been applied, the total amount will update
automatically and you will be able to finalise your payment.

Please note, Discount Codes cannot be applied when
selecting ‘Express Checkout’ through PayPal.

Please ensure your code is applied correctly prior to
making payment as we’re not able to apply it against a paid order.

Please note:

- Coupon codes cannot be used in conjunction with any
sale or bundle items and any other offers, unless otherwise specified in the
promotion

- Only one discount code can be used per order

- Each discount code can be used only once, unless
otherwise specified

- Discount codes are valid for a limited time only.
Details specified in promotion

- Subscriber Coupons will expire 60 days from issue
date and cannot be extended

- Subscriber Coupons are limited to one discount code
per customer and are single use only, non-transferable and must be used in a
single checkout process

- Eagledigi reserves the right to amend or cancel
orders if a customer is in breach of our Subscriber/Discount Coupon Terms and
Conditions.

- Please follow this link for our full Terms &
Conditions

All inquiries can be forwarded to
service@eagledigi.com or whatsapp +44 7908 050434

If you change your mind midway, please don't just reject the package. To cancel your order, please get in touch with us to explain the situation, and we will handle the return for you following our
return/refund policy. We do not assume the risk of loss or damage to the package arising from the rejection.

If your package has not been delivered or your
tracking information shows that your package has been delivered, but you have
not received it, don't hesitate to get in touch with our customer service
(service@EagleDiGi.com) within 30 days of the order date. For other orders,
products, and logistics-related issues, please get in touch with our customer
service within 60 days of the order date.

If there is any damage to the package and/or products
inside, or if there is any item(s) missing, please contact us at
service@EagleDiGi.com within the day with pictures and/or videos.

If you would like to speak to our friendly team, please email us any time at service@eagledigi.com or you can fill out our ‘Contact Us’ form online https://shop.eagledigi.com/pages/contact