Privacy Policy

At Eagledigi, we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, make a purchase, or interact with our customer service team.

1. Data Controller

2. Personal Data We Collect

We collect personal data only when necessary to provide our services.

① Data You Provide Directly

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed via third-party providers such as PayPal, Klarna, Stripe)
• Messages sent to our customer service
• Account registration and order details

② Data Collected Automatically

• IP address
• Device information (browser type, OS, device type)
• Access times and pages viewed
• Cookies and tracking technologies
• Approximate location (based on IP)

3. How We Use Your Personal Data

Service Provision & Improvement

We use your data to process orders, provide customer service, handle returns and claims, operate the store, and improve our services. Processing is based on legitimate interests and/or contractual necessity.

Communication

We use your data to send order updates, delivery notifications, respond to inquiries, and send marketing emails (with your consent). You can unsubscribe at any time.

Security & Fraud Prevention

Data is used to detect and prevent fraud, analyze unusual activities, and ensure technical stability.

4. Cookies & Tracking Technologies

Our website uses cookies to ensure proper display, store cart information, analyze site usage, and provide personalized content. You can manage or disable cookies in your browser, but some features may not work properly.

5. Sharing of Personal Data

We share personal data only with service providers for specific purposes.

• Payment providers (PayPal, Klarna, Stripe)
• Shipping partners (DHL, DPD, UPS, local carriers)
• IT & marketing service providers (e.g., Klaviyo)

We never sell your data to third parties for marketing purposes.

6. International Data Transfers

Some service providers may process data outside the EEA. We ensure adequate safeguards such as Standard Contractual Clauses.

7. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise your rights, contact us at:
service@eagledigi.com
We typically respond within 30 days.

8. Data Storage & Security

We retain personal data only as long as necessary for legal compliance, order fulfillment, or support needs. Eagledigi uses appropriate technical and organizational measures to protect your data.

9. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes. Continued use of our services constitutes acceptance of the updated terms.

11. Contact

If you have questions, please contact us:

Email: service@eagledigi.com

Eagledigi